Stevie Awards – Customer Service Strategy
We ended last month at the 2020 Stevie Awards for Sales and Customer Service held in Las Vegas. Our Elevated Customer Service team happily accepted the Silver Stevie Award for Best Customer Satisfaction Strategy. We are proud of them for their hard work and know we could not have done this without all of our Elevation family. We love doing what we do every day and want to help you reach your goals too!
Here’s what some of our recent customers had to say about us:
“During my experience from start to finish, it was exceptional. Lyric was my contact person and she went above and beyond my needs. Modesto and Aryss were also awesome. They gave me their personal phone number so I could contact them with my concerns. I must have asked a thousand questions about the system and how it works along with the type of equipment. They were extremely patient in answering my needs. On my end it was great. I am pleased with the whole process. I had three other companies come out and give a bid and was quoted a higher price along with less panels and quality of equipment. Great company and staff.” Brian A.
“Excellent, Had my solar system installed or year ago. Called back out for a few issues I was having with a leak on my roof, the exact same crew was still with the company and came out to perform repairs, they went above and beyond to make sure my roof was repaired!! There is a great peace of mind knowing the same crew that installed my system came back to perform the repairs one year later, thank you Modesto, Arris & Micheal.”
“My experience with Elevation Solar and the installation of my new solar system was professional and their employees and customer service were first-rate. I was continually informed as the process continued from originating the sale, to loan servicing, installation and monitoring of my solar system. My sales rep, Chris M, was never pushy in selling the system and answered all my questions. They worked around my schedule when ready to install the panels. I will refer this company to friends and family.” Tammy M.
“The process was so easy and painless. The entire team was very supportive and either called or emailed me promptly on every question I had. I am grateful for this company and their service.” Miguel N.
“Great service! Prompt response on question and quick resolution on problems.” William H.
“They were very accommodating to our needs and explained everything in detail. After install was complete & system was activated they answered questions and continued to follow ups with us. Jordan, our sales representative kept in touch, gave us information and worked with us. Everyone from sales through activation were informative about the process we went through and were very pleasant to work with.” Brian B.
“Elevation Solar customer service was excellent! I have had my system for almost 2 years and never had any problems. This past month I received a very high electric bill compared to my usual tiny bill. I called Elevation and they were able to send a tech out to look at the system and within less than an hour I was up and running again. I love my solar panels and love the service I just received from them. Thank you, Elevation!” Adella F.
“I was really impressed with Elevation and the customer service. They exceeded any expectations, and I’m very happy to have signed up with them. Easy to work with, comfortable, and clear. Five stars all the way.” Cale M.
How can I have a more energy efficient home?
To see how Elevation Home Energy Solutions can help you, or to schedule a home energy audit, go HERE! We’ll send a professional out to see what you can do to start saving money, answer any questions you may have, or see if solar is right for you.